Terms & Conditions

Ordering

Confirmation of orders either in writing or verbally will be the instruction to order materials. Cancellation of an order at this stage will incur additional costs because it is not easy to return fabric, tracks or poles. Normally the companies will charge a re-stocking fee in the range of 10%. Fabrics can only be returned if they are 6 metres or more plus there is a collection charge.

Estimates

Estimates are calculated accurately as per the final invoice unless there is a variation to the order or additional items are required. A deposit of 20% of the total is payable with order and finial payment will be required on completion.

Payment

Carol's Creations accepts cash, cheques or bank transfer. Bank transfer details will be supplied if that is your preferred method of payment.

Completion date of order will be confirmed upon availability and delivery of materials. Carol's Creations retain ownership of the goods until full payment has been received.